Orders & Payment

What do I need to place my order for January’s Season of Me?
You can get started with placing your order here. You’ll need a compatible HRM, compatible smart phone, and a valid government-issued ID in order to complet...
Thu, 20 Jan, 2022 at 10:51 PM
Will my health insurance cover the cost of January’s Season of Me?
Currently, January’s Season of Me program, the required CGMs, and the telehealth consultation are not covered by insurance plans.
Thu, 20 Jan, 2022 at 10:52 PM
Can I purchase Season of Me as a gift?
We love that you want to give the gift of health to a loved one! Since we ask for personal health information as well as a valid government-issued ID during...
Thu, 20 Jan, 2022 at 10:53 PM
What if I need to change my order?
If you want to change your pharmacy options or other shipping details, please send us a message at support@january.ai ASAP! Once your prescription is approv...
Thu, 20 Jan, 2022 at 10:55 PM
Why am I charged in two parts?
We want to make sure you’re only charged for what you get! We first charge you only for your asynchronous telehealth consultation, on the off-chance that ou...
Thu, 20 Jan, 2022 at 10:56 PM