Typically discomfort goes away within an hour with a CGM. If you are experiencing continued discomfort or have an urgent issue regarding your CGM, please co...

1. Open the January App 2. Navigate to the user profile page (the right-most icon on the bottom, an icon of a human head).  3. Click the gear in the upper...

For iPhone: - Select the Settings app. - Select General - Select About - The information is under Model Name and Software version. For Android...

1. Navigate to the login screen. 2. Select the forget password button in the lower right corner of the password box. 3. Enter your email address and...

That’s totally OK! You can always log your information later, and adjust the time. Please refer to our in-app FAQ for additional information about logging. 

Of course! We’re here to help from 8 a.m. to 5 p.m. PT on weekdays. Although we don’t work weekends and federal holidays, we’ll do our best to get back to y...